Complaints: Report illegal content or appeal Hopp decisions

Submit a complaint to:

1. Report technical or compliance issues related to your account;

2. Flag illegal content or activity; or

3. Appeal to review a decision:

affecting your account, such as suspension or termination of your account or monetary payments to you, or
made in relation to illegal content.

Before submitting a complaint, please read our complaint-handling guidelines clarifying how complaints are dealt with. For general feedback or topics not listed above, please review our Support Portal or contact our Support Team through the app.

In order to make it easy for the complainant we have created a form you can find below, so that nothing important gets lost. Please submit your complaint by filling in the mandatory fields below. All data and documents you submit via this form will be processed in accordance with the privacy notices made available on our website.

Plataforma*

Selecciona la plataforma a la que te refieres.

Nombre

Correo electrónico

Si corresponde, tendrás que utilizar el mismo correo electrónico asociado a tu acceso a la plataforma de Hopp.

Descripción0/255

Explica detalladamente las circunstancias que te han llevado a presentar una reclamación. No olvides indicar todas las fechas y las acciones pertinentes que hayas emprendido antes de presentar la reclamación.

País

Selecciona el país con el que está relacionado el aviso o la reclamación.

Documentos acreditativos

Arrastra y suelta archivos aquí para subirloso súbelos desde tu dispositivo

Puedes añadir fotos o documentos que respalden tu aviso o reclamación

By submitting this complaint I confirm that the information and allegations contained in the complaint are to the best of my knowledge accurate and complete. I acknowledge that repetitive submission of manifestly unfounded complaints may lead to the suspension of the processing of my complaints.