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Hopp insurance
Hopp maintains automobile insurance to help protect you in case of a covered accident while ridesharing using the Hopp App. The commercial automobile insurance that is maintained by Hopp on your behalf while using the app is provided by Aviva Canada. The coverage applied is dependent on you using the Hopp app and whether you are awaiting a fare (pre-acceptance) or are actively engaged in a trip (post-acceptance):
Pre-Acceptance:
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Phase 1: Driver is using Hopp and is awaiting a trip request.
Post-Acceptance:
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Phase 2: Driver is en route to rider pickup point.
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Phase 3: Rider is in the automobile and en route to their destination.
How it works
Pre-acceptance coverage
The coverages below apply during this period:
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Automobile Liability ($1MM per accident)
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Uninsured Automobile ($1MM per accident)
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Contingent Comprehensive & Collision ($1K deductible)
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Statutory Accident Benefits
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Property Damage
Post-acceptance coverage
The coverages below apply during this period:
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Automobile Liability ($2MM per accident)
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Uninsured Automobile ($2MM per accident)
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Contingent Comprehensive & Collision ($1K deductible)*
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Statutory Accident Benefits
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Property Damage
*Contingent Comprehensive & Collision coverage applies only if the ridesharing vehicle has All Perils or Collision and Comprehensive in force on your personal automobile insurance policy.
Certificate of insurance
The Certificate of Insurance and link to the policy itself can be found here.
Personal Use
You remain responsible for maintaining your personal automobile insurance to provide coverage when you are using your vehicle for personal use. Connect with your personal insurance broker/agent to ensure you have Collision & Comprehensive coverage on your personal auto insurance policy and that your insurer allows use for ridesharing.
Note: Information provided on this page is for information purposes only, and it neither overrides nor amends the terms and conditions of the insurance policy. Review the insurance policy for full descriptions of coverage, terms, conditions and exclusions. Commercial Automobile Insurance is underwritten by Aviva Insurance Company of Canada
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