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Driver Registration Made Simple
  • Register with an active email and Canadian cell phone number
  • Capture clear images of all required documents before starting
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Document Requirements
The following documents are required to drive using Hopp in the Greater Toronto Area (GTA):
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  • Document Requirements
    • PTC Training Certificate
    • Driver's Licence
    • Profile Photo
    • Proof of Work Eligibility
    • Vehicle Registration
    • Vehicle Inspection
    • Vehicle Insurance
    • Banking & Tax Details
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Note: Please take coloured photos of your original documents; photocopied documents are not accepted.
 
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PTC Training Certificate
All drivers who wish to drive in Toronto, Mississauga, Brampton, and Oakville must complete an approved third-party training program and provide a photo of their certificate of completion.
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Driver's Licence
Important guidelines for your Driver’s Licence:​
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  • Must not be expired

  • Must be 25+ years old

  • Ontario G Driver’s Licence or equivalent (G1 or G2 is not allowed)

  • Minimum of 3 years of Canadian driving experience

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Note: If you are uploading an interim licence, please include a government-issued photo ID (e.g. passport) in the same photo to verify your identity

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Profile Photo
​Your profile photo helps people recognize you. Please ensure to:
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  • Upload a clear picture of yourself 
  • Remove any hats, caps, sunglasses or hoodies (exceptions: eyeglasses or religious headwear)
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Proof of Work Eligibility
Accepted documents include Canadian passports, birth certificates, citizenship cards, residency cards, work permits, Indian status cards, and Canadian Forces cards
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Ontario Vehicle Registration
​Your vehicle registration slip is the green perforated document issued by the province that proves your ownership of the vehicle.
 
Important guidelines for your Vehicle Registration:
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  • Make sure your vehicle’s make, model, year, licence plate, VIN, and expiration are clear and visible
  • The Vehicle portion (left side) and Plate portion (right side) must be visible
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Vehicle Inspection (Safety Standards Certificate)
Your vehicle must pass an inspection by a licensed garage to make sure it is in working order. After the inspection, submit the Safety Standards Certificate (SSC).
 
Note:
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  • New drivers: using Hopp must upload a SSC within 36 days of passing the inspection
  • Existing drivers: using Hopp must complete a vehicle inspection annually and upload an SSC within 36 days of passing the inspection
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Ontario Vehicle Insurance
  • The name, VIN, insurance company, and expiration date must be clear and visible. 
  • If the person is a secondary driver, include a photo of the full policy document with their name listed.
Banking & Tax Details
We need your payment and tax details for driver payouts.
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Banking: ​​
  • Institution Number
    • This is the 3-digit institution (or bank) number associated with your bank
  • Transit Number
    • This is the 5-digit transit (or branch) number associated with your banking centre
  • Bank Account Number
    • This is the 7 to 12-digit number associated with your individual account
 
Tax:
  • Social Insurance Number
  • GST/HST number
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Other Requirements

Background screening:

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  • New and existing drivers must pass a background screening every calendar year which includes a criminal background check, driver abstract, and identity verification

  • Invitations to complete background screenings via our partner, Certn, will be automatically shared with drivers to complete as required

Vehicle requirements:

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  • Vehicle models must be 7 years old or newer to drive using Hopp in Toronto, Mississauga, Brampton, and Oakville (10 years or newer in other GTA municipalities)

  • Vehicle must have 4 doors which operate independently

  • Vehicle must have a minimum of 5 seatbelts

  • Vehicle must have a minimum of 5 to a maximum of 8 seats

  • Vehicle must be in good condition (must not be salvaged or rebuilt) with no cosmetic damage and no commercial branding

Snow tires

 

  • All-weather tires must be installed for drivers using Hopp from December 1st until April 30th the following year

Municipal inspections:
 

  • Municipal by-law officers may request rides at any time to conduct vehicle and document inspections

  • Be sure to keep the following documents in your vehicle when driving:​

    • PTC driver’s licence

    • Driver’s licence

    • Vehicle registration

    • Safety Standards Certificate

    • Proof of insurance

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