Hopp Rewards FAQs

Unlock benefits and save money with Hopp Rewards

How do I earn Hopp Rewards points?

You’ll automatically join Hopp Rewards and acquire points for finished rides. The Hopp driver app’s main screen shows your point count and current tier.

When do points reset?

All Hopp Rewards points reset on the first day of every month.

How long is my tier valid for?

Your Hopp Rewards tier remains unlocked from the moment you achieve it until the end of the following month.

How do I maintain my Hopp Rewards level?

Earning the necessary monthly points will maintain your tier and its benefits. Each tier requires a different number of points.

How do I level up on Hopp Rewards?

Meet the requirements shown in the app for each tier.

What are peak hours?

Peak hours are times when demand for rides is at its highest, such as rush hours, weekend nights, and around special events. You will earn additional Hopp Reward points for peak-hour rides.

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Apply now; it only takes 2 minutes.

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