Family Profile Terms and Conditions (HOPP Canada)

For owners:

By creating and managing a family profile (owner), you agree additionally to the following terms: You accept full responsibility for all activities conducted through your family profile,

  • including those of your members.

  • You are especially responsible for and agree to pay all fines (including e-vehicle parking fines), penalties, and damages incurred by any member.

  • Your members are authorized to use all services offered on the HOPP platform by using your shared payment method.

  • You are liable for all charges incurred by any member with your selected shared payment method.

  • By adding a member, you confirm they are 18 years of age or older. You accept full responsibility for all actions of added members and agree to cover any fines (including e-vehicle parking fines), penalties, or damages they may incur.

  • You warrant that you have obtained necessary permissions to share member information with HOPP when managing the family profile.

  • These family profile conditions are governed by HOPP’s Terms and Conditions. Violations by any member may lead to suspension or termination of the family profile and/or individual user accounts.

  • HOPP processes your personal data as described in the Privacy Notice for Passengers.

  • When services are used in different jurisdictions, you acknowledge that accepting these terms extends to the specific terms and privacy policies applicable in those locations.

  • You maintain control over membership by having the ability to remove members at any time.

  • Profile visibility, including ride notifications and trip history, exists between all members.

For members:

  • You are responsible for all activities conducted through your membership in the family profile.

  • Your membership permits booking of transportation services and placing orders, with payments automatically processed through the shared payment method set by your owner.

  • By joining the family profile, you confirm that you are at least 18 years old.

  • Your usage is subject to HOPP’s Terms and Conditions and Privacy Notice. Violations may affect both the family profile and your personal account status.

  • Your profile information, rides, fees, fines, invoices, receipts, ride notifications, and spending limits will be visible to the owner and other members.

  • HOPP processes your personal data as described in the Privacy Notice for Passengers.

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