If you are experiencing any issues with the app, please go offline and try to:
- Force stop the app and open it again
- Update the app if a new app release is available
- Update your phone operating system
- Restart your phone
- If nothing else fixes the problem, reinstall the app.
If the issue persists, contact our Support team and send screenshots of the problem you are experiencing.
Here are tips on how to ensure the optimal performance of the driver app:
- Use devices that run on the latest OS
- Don’t use battery or data saver modes
- Connect your phone to a charger during trips
- Use a phone holder stand to make sure you always get the best possible GPS signal and Internet connection.
