Scooters | Hopp

Scooters

Account and personal data

I noticed suspicious activity on my account I receive Hopp emails without having an account I want to delete my account I want to edit my personal information

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Payments

I didn't receive a promised refund I have a negative Hopp balance I have a question about the pre-authorization fee I have a question about the price calculation

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Scooter issues

I can’t unlock the scooter My scooter is in a bad condition

Scooter passes

I have a question about the conditions of the rental pass I have an issue with activating the rental pass I want to cancel my rental pass I was charged for a scooter pass trip

Taking a ride

I can’t start or finish my scooter ride I forgot to finish the ride I received a parking fine I want to report disruptive or poor parking

Request in seconds, ride in minutes.

Available for iOS and Android devices.

Request in seconds, ride in minutes.